Docs / Connect your custom domain

Connect your custom domain

Five minutes of setup, then your pages live on yourbrand.com with automatic SSL. You'll add two DNS records at your registrar (GoDaddy, Namecheap, Cloudflare, Google Domains - anywhere works).

Before you start

• A domain you own, and a login for wherever you bought it.
• A DearConvert site on the Starter plan or above.

Step 1 - Add the domain in DearConvert

1. Open your site and find Custom domains.
2. Click Add domain and type the exact domain you want to serve pages on - for example promo.yourbrand.com or yourbrand.com.
3. DearConvert shows you the DNS records to add, each with a copy button. Keep this tab open.

Step 2 - Add the records at your registrar

1. Log in to your registrar and open DNS settings (sometimes called DNS management, name server settings, or zone editor).
2. Add each record exactly as shown in DearConvert - typically a CNAME record pointing your domain at our edge, plus a TXT record that proves you own the domain.
3. Save. Most registrars apply changes within minutes; a few take up to an hour.

Step 3 - Wait for the green check

Back in DearConvert, the domain shows Pending until we detect your records, then flips to Active. SSL is issued automatically at the same time - there is nothing to buy or renew, ever.

If it's not connecting

• Typo check first. The record name and value must match exactly - a trailing dot or a pasted space is the most common culprit.
• Old records in the way. If the domain already has an A, AAAA, or CNAME record on the same name, remove it - two records on one name conflict.
• Give DNS time. Changes usually land in minutes but can take up to an hour depending on your registrar's TTL. The status refreshes automatically.
• Still stuck after an hour? Email support@dearconvert.com with your domain name - we can see exactly what your DNS is returning and tell you what to change.